Large scale support for global corporation
For many years, we have filed and prosecuted European patent applications for one of the world’s leading designers and manufacturers of consumer electronic devices. Working closely with them to ensure that we deliver exactly what they need, when they need it, has enabled us to remain as trusted and reliable advisers at a time when Intellectual Property is ever more important in this particular field.
Several of our partners and several more staff besides are actively involved in working for this client and we all work to ensure that the agreed service levels are met or exceeded, ensuring that the advice that we give is robust, reliable and commercially focussed, so that the resultant patents are as good as they can be.
We file several hundred European patent applications every year for this client, which results in a large ongoing prosecution caseload. We have invested in our IT and support systems to ensure that we are able to manage such an extensive filing and prosecution workload. This has enabled us to provide excellent feedback to the client and ensures that we are also able to offer the same degree of focussed workflow information to all clients who need it.
In order to keep up to date with the client’s needs, we visit them regularly. This helps us to understand their business needs, while also allowing us to build personal links with their attorneys. It also allows us to keep them up to date with the latest developments in European law and practice. This 2-way flow of information is vital in ensuring that we can offer the best service.